Q. The refund for your returned order may take longer than usual.
Please note that the processing of refunds from April 18 to April 21 will be impacted by the Easter holidays. Processing will resume on April 22.
Once the item has been received at our warehouse, the refund will be processed within 14 calendar days from the date of receipt.
Please allow additional time to receive your refund confirmation email after your refund has been processed. The refund will be completed within 3 to 7 working days, depending on your bank or credit card company's processes.
If refunded to a credit or debit card, please allow 3 to 5 working days from the receipt of the confirmation email.
If using PayPal, please allow 24 hours for the funds to appear in your account.
Klarna refunds can take 5 to 7 business days.
Once the item has been received at our warehouse, the refund will be processed within 14 calendar days from the date of receipt.
Please allow additional time to receive your refund confirmation email after your refund has been processed. The refund will be completed within 3 to 7 working days, depending on your bank or credit card company's processes.
If refunded to a credit or debit card, please allow 3 to 5 working days from the receipt of the confirmation email.
If using PayPal, please allow 24 hours for the funds to appear in your account.
Klarna refunds can take 5 to 7 business days.