How can I track my order?

Q. How can I track my order?

You can track your order by logging in to your UNIQLO account or guest account here: Access Account. If you placed your order through guest checkout, you can find your Guest ID provided on the confirmation email.

You can track your DHL delivery by submitting your tracking number here:

DHL Tracking

Delivery Support

If you're expecting a parcel and there appears to be a problem, please reach out directly to your courier’s customer service team for support:

Contact DHL

Website: Contact Us | DHL

Contact DHL Express

Website: Contact Us | DHL Express
Phone: 0228 902 435 11. Mon.-Fri. 7 a.m. till 7 p.m., Sat. 8 a.m. till 2 p.m. Not available during public holidays.
E-Mail:inkofo.express.de@dhl.com

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CHAT SUPPORT

CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in GERMAN.

By Phone

Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday

By Phone

030 255 585 838

Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday

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Q. How can I track my order?

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