- Uniqlo Customer Service
- Product
- Care Guides
- Can you repair my UNIQLO product?
Can you repair my UNIQLO product?
We offer an in-store Repair Service in our Flagshipstore at Tauentzienstraße.
We are providing the following repairs to your UNIQLO products and will continue to expand this list based on your needs:
Down jackets
Glue hole 5 €
Mend hole 8 €
Trousers
mend hole 5 €
Knitwear
Invisible repair 5 €
Plug hole or tear 8 €
Shirts
Replacement buttons (2 buttons) 5 €
Please note that all garments must be in a clean condition in order to carry out a repair. The Repair Service is dependent on staff availability.
In addition, you can have your UNIQLO clothes repaired and finished in our RE.UNIQLO Studio using the traditional Japanese sewing technique SASHIKO.
The following three options are available:
Sashiko embroidery from 20 €*
Sashiko seam & patch from 20 €*
Sashiko Seam & Boro Patch from 20 €*
*The price depends on the size of the design
We are providing the following repairs to your UNIQLO products and will continue to expand this list based on your needs:
Down jackets
Glue hole 5 €
Mend hole 8 €
Trousers
mend hole 5 €
Knitwear
Invisible repair 5 €
Plug hole or tear 8 €
Shirts
Replacement buttons (2 buttons) 5 €
Please note that all garments must be in a clean condition in order to carry out a repair. The Repair Service is dependent on staff availability.
In addition, you can have your UNIQLO clothes repaired and finished in our RE.UNIQLO Studio using the traditional Japanese sewing technique SASHIKO.
The following three options are available:
Sashiko embroidery from 20 €*
Sashiko seam & patch from 20 €*
Sashiko Seam & Boro Patch from 20 €*
*The price depends on the size of the design
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in GERMAN.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in GERMAN.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed: Christmas day and Easter Sunday
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed: Christmas day and Easter Sunday
By Phone
030 255 585 838
Customer Care Operating hours: Mon-Fri: 10:00-17:30
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed: Christmas day and Easter Sunday
24th, 26th, 31st December and 1st January: 11am - 6pm
Closed: Christmas day and Easter Sunday
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.