Q. UNIQLO APP Trip to Japan Prize Draw for Cologne, Frankfurt and Munich New Store Opening campaign
Short Terms
Open to residents of Germany, aged 18 or over, who have downloaded the UNIQLO APP and scanned it at checkout when completing a transaction in the UNIQLO stores in Cologne Schildergasse, UNIQLO Frankfurt am Main, Biebergasse and UNIQLO Munich, Leopoldstrasse between 18.09.2025 and 19.11.2025 (further detail below).
Promotion period:
Cologne: 18.09.2025 - 01.10.2025
Frankfurt am Main: 16.10.2025 - 29.10.2025
Munich: 06.11.2025 - 19.11.2025
Three (3) winners (1 per store) will each receive one (1) round trip for two (2) people to Tokyo, Japan. Normal exclusions concerning eligibility apply (detailed below). By participating in the promotion, all participants will be deemed to have accepted and be bound by the below full terms and conditions.
Full Terms & Conditions – Customer Promotion
By entering the promotion, all participants will be deemed to have accepted and be bound by the terms and conditions, and all entry instructions that form part of these terms and conditions. The terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.
Promoter: Uniqlo Europe Ltd, 103-113 Regent Street, London, W1B 4HL.
Participant: Uniqlo customers participating in this promotion.
1. Eligibility: The promotion is open to residents of Germany, aged 18 or over, excluding employees of the Promoter and their immediate families, Promoter’s agents and anyone professionally connected with this promotion.
2. Participants will be entered into the prize draw when scanning their UNIQLO APP membership ID at checkout in UNIQLO Cologne, Schildergasse (18.09 2025 – 01.102025), UNIQLO Frankfurt am Main, Biebergasse (16.10.2025 -29.102025) and UNIQLO Munich, Leopoldstrasse (6.11.2025 to 19.112025) following this process:
Entrants must:
Entry is limited to one (1) per person. Duplicate entries will be deleted without notice.
The winner is randomly chosen from the list of customers.
3. Promotional Period:
Cologne: 18.09.2025 - 01.10.2025
Frankfurt am Main: 16.10.2025 - 29.10.2025
Munich: 06.11.2025 - 19.11.2025
Entry Instructions: To enter the promotion, participants must have downloaded the UNIQLO APP and scan their Membership ID at checkout when completing a transaction in One of the UNIQLO stores aforementioned. Participants must link their UNIQLO APP with a valid UNIQLO.com account and have ‘push notifications’ enabled.
4. No entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices. No bulk entries. All entries must be made directly by the person entering the promotion. Participants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
5. Prize: Three (3) winners (one (1) per each store) will receive one (1) round trip each to Japan and accommodation for two people (value of each prize: countervalue in Euros of 5,000 € ), including:
Winning flight prize rules include, but are not limited to:
All experiences are subject to availability at the time of booking.
Prize Terms & Conditions
6. Winner selection:
Three (3) winners (one per each store) will be randomly selected within ten (10) working days of this Promotion’s closing date. The winners will be selected randomly by a computer process that produces a verifiably random result from those valid entries received during the promotional period.
7. Winner notification: The winner will be notified via email within 10 working days from selection. The travel agency to be used to arrange the round-trip prize will be communicated by the Promoter.
8. If a winner has not contacted the Promoter within 28 days of notification to claim their prize, their right to the prize will be forfeited and an alternative winner will be chosen by the Promoter.
Our Right to Use Information About You
9. Any personal information provided by participants will be collected, stored and processed by the Promoter strictly under the EU Data Protection Regulation (EU GDPR). Your personal details will only be used for the purposes of administering this promotion and for no other purposes unless otherwise provided by law or unless you have opted in to receiving future marketing mailings from the Promoter. If you opt in and start receiving marketing emails from the Promoter, but would then like to stop receiving them, use the unsubscribe button provided in an email from the Promoter.
10. Other than its agencies and third-party suppliers who are contracted to administer the promotion, the Promoter will not pass participants’ details on to any third party.
11. The Promoter’s Privacy Policy applies to any processing of data performed in connection with this promotion. The Privacy Policy can be found at https://faq-de.uniqlo.com/pkb_Home_UQ_DE?id=kA0Vh0000001MRr&l=en_US&c=category_uq_eu_dk_se%3ARenew_UQDE_C7_2&fs=Search&pn=1
General
12. The Promoter and its agents reserve the right not to consider, and to exclude, any entry they deem, in their sole, subjective determination, to be inappropriate and/or not in compliance with these Terms and Conditions.
13. No responsibility will be taken by the Promoter for entries or claims which for technical or other reasons are not entered correctly or are lost. Incomplete entries will not qualify for the promotion.
14. Prizes are non-transferable and cannot be resold or exchanged for cash.
15. Prizes cannot be returned or exchanged at UNIQLO stores.
16. There are no cash or other prize alternatives available in whole or in part except in the event of circumstances outside its control. The Promoter reserves the right to substitute a similar alternative of equal or greater value. Unless otherwise agreed in writing by the Promoter the prize will only be awarded directly to the winner.
17. The winner consents to the Promoter publishing his/her name and country within three (3) months of the promotion close date.
18. The winner’s information will be used and shared for the purpose of providing the prizes only.
19. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions, at any stage, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment. For the avoidance of doubt, the Promoter will not be responsible for any unforeseen cancellations of flights or other arrangements.
20. Participants in the promotion agree to be bound by these terms and conditions. The Promoter reserves the right at its sole discretion to disqualify any participant found to be abusing or tampering with the operation of the promotion, or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions.
21. The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details (which must be provided within 2 days) and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotions entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter in any decision and these will be binding and no correspondence will be entered into in relation to this clause.
22. Trademarks, logos and names of the products and retailers are the property of their respective owner.
23. To the fullest extent permitted by law and excluding death or personal injury caused as a result of the Promoter’s negligence, neither the Promoter nor its agencies or third party suppliers accept any liability for claims, losses, demands, damages, corrupted or misdirected entries, any late or misdirected delivery of communications (by email or otherwise), faulty or failed electronic data transmissions or injuries that arise out of and/or in any way related to the prize, the receipt, use and/or enjoyment of the prize and/or the Promotion.
24. Any question concerning the legal interpretation of the terms and conditions will be based on English law and the Courts of England and Wales will have exclusive jurisdiction.
Open to residents of Germany, aged 18 or over, who have downloaded the UNIQLO APP and scanned it at checkout when completing a transaction in the UNIQLO stores in Cologne Schildergasse, UNIQLO Frankfurt am Main, Biebergasse and UNIQLO Munich, Leopoldstrasse between 18.09.2025 and 19.11.2025 (further detail below).
Promotion period:
Cologne: 18.09.2025 - 01.10.2025
Frankfurt am Main: 16.10.2025 - 29.10.2025
Munich: 06.11.2025 - 19.11.2025
Three (3) winners (1 per store) will each receive one (1) round trip for two (2) people to Tokyo, Japan. Normal exclusions concerning eligibility apply (detailed below). By participating in the promotion, all participants will be deemed to have accepted and be bound by the below full terms and conditions.
Full Terms & Conditions – Customer Promotion
By entering the promotion, all participants will be deemed to have accepted and be bound by the terms and conditions, and all entry instructions that form part of these terms and conditions. The terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.
Promoter: Uniqlo Europe Ltd, 103-113 Regent Street, London, W1B 4HL.
Participant: Uniqlo customers participating in this promotion.
1. Eligibility: The promotion is open to residents of Germany, aged 18 or over, excluding employees of the Promoter and their immediate families, Promoter’s agents and anyone professionally connected with this promotion.
2. Participants will be entered into the prize draw when scanning their UNIQLO APP membership ID at checkout in UNIQLO Cologne, Schildergasse (18.09 2025 – 01.102025), UNIQLO Frankfurt am Main, Biebergasse (16.10.2025 -29.102025) and UNIQLO Munich, Leopoldstrasse (6.11.2025 to 19.112025) following this process:
Entrants must:
(i) Download the UNIQLO App
(ii) Accept these Terms and Conditions,
(iii) Be logged into their UNIQLO account at the time of scanning their UNIQLO App membership ID at checkout in UNIQLO Cologne, Schildergasse, UNIQLO Frankfurt am Main, Biebergasse and UNIQLO Munich, Leopoldstrasse during the Entry Period, as defined below
(iv) Complete a form provided via in-store promotional materials (such as posters or point-of-purchase signs).
(v) Manually enter their UNIQLO app ID and successfully complete the 5 questions to submit their entry.
(ii) Accept these Terms and Conditions,
(iii) Be logged into their UNIQLO account at the time of scanning their UNIQLO App membership ID at checkout in UNIQLO Cologne, Schildergasse, UNIQLO Frankfurt am Main, Biebergasse and UNIQLO Munich, Leopoldstrasse during the Entry Period, as defined below
(iv) Complete a form provided via in-store promotional materials (such as posters or point-of-purchase signs).
(v) Manually enter their UNIQLO app ID and successfully complete the 5 questions to submit their entry.
Entry is limited to one (1) per person. Duplicate entries will be deleted without notice.
The winner is randomly chosen from the list of customers.
3. Promotional Period:
Cologne: 18.09.2025 - 01.10.2025
Frankfurt am Main: 16.10.2025 - 29.10.2025
Munich: 06.11.2025 - 19.11.2025
Entry Instructions: To enter the promotion, participants must have downloaded the UNIQLO APP and scan their Membership ID at checkout when completing a transaction in One of the UNIQLO stores aforementioned. Participants must link their UNIQLO APP with a valid UNIQLO.com account and have ‘push notifications’ enabled.
4. No entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices. No bulk entries. All entries must be made directly by the person entering the promotion. Participants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
5. Prize: Three (3) winners (one (1) per each store) will receive one (1) round trip each to Japan and accommodation for two people (value of each prize: countervalue in Euros of 5,000 € ), including:
- One (1) round trip of air fares between an international airport close to the winner’s residence and Tokyo, Japan,
- Accommodation for two people staying in a 4* hotel, sharing a double room with en-suite bathroom on a room only basis. If you’d prefer a twin room, we will do what we can to secure this for you, but it cannot be guaranteed
- Airport transfer, and Travel insurance, subject to standard terms and conditions. Pre-existing medical conditions may not be covered. No age restrictions apply. Should travel insurance be unable to be purchased on the winner’s behalf, a cash sum of 100 € which will be provided to the winner via bank transfer.
Winning flight prize rules include, but are not limited to:
- Flights prize is for the winner of the prize draw. Winner must be one of the two travelers.
- Travel is subject to availability excludes bank holidays, Valentine’s day/weekend and school holiday periods, specifically the Christmas holidays, summer holidays, spring and autumn half terms and Easter in Germany and Japan.
- Flights and any flight prize components may not be sold, traded, transferred, rescheduled to dates not within the fulfilment period set by the Promoter, or refunded.
- Travel is subject to availability offered by the Promoter’s designated travel agency.
- Departure airport used will be dependent on the availability from the winners nearest available international airport, which may not necessarily be the closest. A direct flight cannot be guaranteed. Prize includes return economy flights, all flight taxes and surcharges as well as one piece of checked baggage per person. A Saturday night stay is a requirement of your ticket. Subject to availability, departure airport used will be in proximity to Cologne, Frankfurt or Munich operating flights to Tokyo. Unfortunately, a direct flight cannot be guaranteed.
- Winners who do not hold a German passport may require a visa to Japan. It is solely the winner’s responsibility to ensure he/she is eligible to travel by obtaining any passports, visas, vaccination, permits, travel documents, waivers or the like required to travel. Includes all taxes and surcharges. If you don’t hold a German passport, you may need a visa for this destination, and this should be arranged with the appropriate embassy. Although please note the cost of a visa of this kind isn’t included in your prize.
- Winner may choose from one of the following additional activities:
(i)Tokyo Bay Yakatabune Dinner Cruise with Japan Show & Drinks lasts approximately 1.5 hours and includes Beef Sukiyaki and unlimited soft drinks. Vegetarian or Pork meal options are available, and the participants should make the promoter aware of dietary requirements.
(ii)Kimono Tea Ceremony at Tokyo Maikoya will last approximately 1.5 hours where the participants can have their hair styled (simple style), wear Kimono costume, enjoy green tea and local snacks.
(iii)Ramen & Gyoza Cooking Class in Tokyo with Local Supermarket Visit will last approximately 2.5 hours.
(ii)Kimono Tea Ceremony at Tokyo Maikoya will last approximately 1.5 hours where the participants can have their hair styled (simple style), wear Kimono costume, enjoy green tea and local snacks.
(iii)Ramen & Gyoza Cooking Class in Tokyo with Local Supermarket Visit will last approximately 2.5 hours.
All experiences are subject to availability at the time of booking.
- Prize redemption timing is dependent on international border crossing rules between the winner’s country of residence and Japan.
- All prizes must be claimed and booked by the prize winner within 12 months from the date of our initial correspondence with them.
- Once the booking is confirmed the winner is subject to the travel conditions of the airline. Promoter cannot be responsible for any unforeseen cancellations of flights or other arrangements.
Prize Terms & Conditions
6. Winner selection:
Three (3) winners (one per each store) will be randomly selected within ten (10) working days of this Promotion’s closing date. The winners will be selected randomly by a computer process that produces a verifiably random result from those valid entries received during the promotional period.
7. Winner notification: The winner will be notified via email within 10 working days from selection. The travel agency to be used to arrange the round-trip prize will be communicated by the Promoter.
8. If a winner has not contacted the Promoter within 28 days of notification to claim their prize, their right to the prize will be forfeited and an alternative winner will be chosen by the Promoter.
Our Right to Use Information About You
9. Any personal information provided by participants will be collected, stored and processed by the Promoter strictly under the EU Data Protection Regulation (EU GDPR). Your personal details will only be used for the purposes of administering this promotion and for no other purposes unless otherwise provided by law or unless you have opted in to receiving future marketing mailings from the Promoter. If you opt in and start receiving marketing emails from the Promoter, but would then like to stop receiving them, use the unsubscribe button provided in an email from the Promoter.
10. Other than its agencies and third-party suppliers who are contracted to administer the promotion, the Promoter will not pass participants’ details on to any third party.
11. The Promoter’s Privacy Policy applies to any processing of data performed in connection with this promotion. The Privacy Policy can be found at https://faq-de.uniqlo.com/pkb_Home_UQ_DE?id=kA0Vh0000001MRr&l=en_US&c=category_uq_eu_dk_se%3ARenew_UQDE_C7_2&fs=Search&pn=1
General
12. The Promoter and its agents reserve the right not to consider, and to exclude, any entry they deem, in their sole, subjective determination, to be inappropriate and/or not in compliance with these Terms and Conditions.
13. No responsibility will be taken by the Promoter for entries or claims which for technical or other reasons are not entered correctly or are lost. Incomplete entries will not qualify for the promotion.
14. Prizes are non-transferable and cannot be resold or exchanged for cash.
15. Prizes cannot be returned or exchanged at UNIQLO stores.
16. There are no cash or other prize alternatives available in whole or in part except in the event of circumstances outside its control. The Promoter reserves the right to substitute a similar alternative of equal or greater value. Unless otherwise agreed in writing by the Promoter the prize will only be awarded directly to the winner.
17. The winner consents to the Promoter publishing his/her name and country within three (3) months of the promotion close date.
18. The winner’s information will be used and shared for the purpose of providing the prizes only.
19. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions, at any stage, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment. For the avoidance of doubt, the Promoter will not be responsible for any unforeseen cancellations of flights or other arrangements.
20. Participants in the promotion agree to be bound by these terms and conditions. The Promoter reserves the right at its sole discretion to disqualify any participant found to be abusing or tampering with the operation of the promotion, or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions.
21. The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details (which must be provided within 2 days) and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotions entry requirements or otherwise where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter in any decision and these will be binding and no correspondence will be entered into in relation to this clause.
22. Trademarks, logos and names of the products and retailers are the property of their respective owner.
23. To the fullest extent permitted by law and excluding death or personal injury caused as a result of the Promoter’s negligence, neither the Promoter nor its agencies or third party suppliers accept any liability for claims, losses, demands, damages, corrupted or misdirected entries, any late or misdirected delivery of communications (by email or otherwise), faulty or failed electronic data transmissions or injuries that arise out of and/or in any way related to the prize, the receipt, use and/or enjoyment of the prize and/or the Promotion.
24. Any question concerning the legal interpretation of the terms and conditions will be based on English law and the Courts of England and Wales will have exclusive jurisdiction.