Q. Possible delivery delays due to a high volume of orders
Due to the high volume of orders across our delivery partners’ networks, some orders may arrive later than expected.
We are closely monitoring the situation and working with our carriers to ensure your order reaches you as soon as possible. We appreciate your patience during this time
You can track your order by logging into your UNIQLO account or guest account by clicking here: Access my account
If you do not have an account, you can also track your order by logging into your guest account and using the username provided in the confirmation email.
We are closely monitoring the situation and working with our carriers to ensure your order reaches you as soon as possible. We appreciate your patience during this time
You can track your order by logging into your UNIQLO account or guest account by clicking here: Access my account
If you do not have an account, you can also track your order by logging into your guest account and using the username provided in the confirmation email.
Related Q&A
- Possible delivery delays due to a high volume of orders
- Before placing an order, please follow these instructions to avoid delivery delays.
- What methods of delivery do you offer and how much do they cost?
- I’ve had a pair of UNIQLO jeans / trousers for quite a while now and have decided that I would like to have them altered. Is this possible?
- Have orders delivered correctly to a Packstation
- Is it possible to reload or top up my gift card?
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in GERMAN.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in GERMAN.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
030 255 585 838
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.