Q. Customers from Austria - Please click here
Customers from Austria cannot use the German returns portal to return their orders. We apologise for any inconvenience caused. To manage your Austrian order, please use our dedicated EU FAQ website.
Please click here to be redirected. Please be aware this website is in English.
Austrian Returns:
If your order number looks like "12345678912345678912-3456789", please process your return by logging in to your UNIQLO Account or Guest Account Purchase History.
Click here to log in to your UNIQLO Account
Click here to log in to your Guest Account
Please click here to be redirected. Please be aware this website is in English.
Austrian Returns:
If your order number looks like "12345678912345678912-3456789", please process your return by logging in to your UNIQLO Account or Guest Account Purchase History.
Click here to log in to your UNIQLO Account
Click here to log in to your Guest Account
Related Q&A
- Customers from Austria - Please click here
- UNIQLO Schildergasse (Cologne) store reopening 18th September 2025- Please click here for more information
- Before placing an order, please follow these instructions to avoid delivery delays.
- How do I return my order?
- What is Click & Collect?
- When will my Click & Collect order be ready for collection?
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in GERMAN.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHAT SUPPORT Service will only be available in GERMAN.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
030 255 585 838
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.